Find answers to the most common questions about using Paradise Homes.
You can search for properties using our search form on the homepage. Enter your desired location, select your preferences for bedrooms, bathrooms, and price range, then click 'Search'. You can also browse all available properties without filters.
Yes, creating an account is completely free. You'll need an account to save favorites, submit applications, and schedule tours.
Once you're logged in, click the heart icon on any property card or property detail page. You can view all your saved properties in your dashboard under the 'Favorites' section.
You'll need to provide personal information, employment details, income verification, and references. Some landlords may require additional documentation like credit reports or background checks.
The application process typically takes 24-48 hours for initial review. However, some landlords may take longer to review applications, especially during peak rental seasons.
Yes, many properties offer virtual tours. When scheduling a tour, you'll see options for in-person or virtual viewings. Virtual tours are conducted via video call with the property manager or owner.
No, Paradise Homes is completely free for renters. We only charge landlords a small listing fee to post their properties on our platform.
You can contact landlords directly through our platform by clicking the 'Schedule Tour' or 'Apply Now' buttons on the property page. This ensures all communication is tracked and professional.
You can cancel pending applications through your dashboard. Go to your applications section and click 'Cancel' on any pending application. Note that once an application is approved, you'll need to contact the landlord directly.
You can update your account information in your dashboard settings. This includes your profile details, contact information, and notification preferences.
We accept major credit cards, debit cards, and digital payment methods. All payments are processed securely through our encrypted payment system.
Yes, you can search for properties in different cities by changing your search location. You can also save multiple searches to get notifications when new properties match your criteria.
Can't find the answer you're looking for? Our support team is here to help.